Question 1

What is AutoRef?

Accepted Answer

AutoRef turns workshop invoices and service records into a structured maintenance history for every vehicle in your fleet — so you can see what's been done, what it cost, and what's due next.

Question 2

What counts as a workshop record?

Accepted Answer

Invoices, service notes, job cards or photographs taken at the workshop — anything a garage hands you after a visit.

Question 3

Can I see a vehicle's full history in one place?

Accepted Answer

Yes — every service and repair is recorded against the vehicle in a chronological timeline, regardless of which workshop performed the work.

Question 4

Does Ask AutoRef work like a general chatbot?

Accepted Answer

No. Ask AutoRef only answers from the structured maintenance information already gathered for that vehicle — it isn't a general-purpose assistant.

Question 5

Can I manage multiple vehicles?

Accepted Answer

Yes. AutoRef is built around fleets — every vehicle gets its own maintenance record, and you get a fleet-wide view across all of them.

Question 6

Can AutoRef work with multiple workshops?

Accepted Answer

Yes. A vehicle's history is built from every workshop you use, not just one — records from different workshops connect to the same vehicle.

Question 7

Can I track maintenance across different drivers?

Accepted Answer

Yes — AutoRef's records are organised by vehicle, so the history stays consistent even as drivers change.

Question 8

Is AutoRef built for taxi, corporate or rental fleets specifically?

Accepted Answer

AutoRef is built for any business that operates vehicles, including taxi & cab fleets, company & staff transport, and self-drive or rental car operators.

Question 9

How is my data handled?

Accepted Answer

Your invoices and vehicle records belong to your account. See our Privacy Policy for how data is collected, stored and used.

Question 10

Who can see my fleet's data?

Accepted Answer

Only your account. See our Security page for how documents are processed and access is controlled.

Question 11

What happens to my data if I stop using AutoRef?

Accepted Answer

You can request deletion of your account data at any time — see our Privacy Policy for details.

Question 12

How much does AutoRef cost?

Accepted Answer

AutoRef is 100% free to use for now. You can manage up to 5 vehicles completely free with full access to all features.

Question 13

How many vehicles can I manage for free?

Accepted Answer

You can manage up to 5 vehicles free of charge for now. For larger operations (5+ vehicles), email our team at support@autoref.in for custom fleet access.

Question 14

Is there any credit card or payment required?

Accepted Answer

No. You do not need to enter any payment details or credit cards to start using AutoRef.

Question 15

Can AutoRef analyse invoice photographs?

Accepted Answer

Yes. You can upload scanned invoices, PDFs, or photographs taken at the workshop.

Question 16

Does AutoRef integrate with garage management software?

Accepted Answer

Not yet — integrations are something we're actively exploring. Email support@autoref.in if this matters for your fleet.

Question 17

What if my invoice can't be read clearly?

Accepted Answer

We'll tell you clearly and ask for a better copy — we won't guess at what it says.

Questions, answered.

Product

Fleet Management

Data & Security

Pricing & Access

Technical / Integrations

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